UK Standards Against Child Sexual Abuse and Exploitation (CSAE) for Digital Applications

Introduction

This document outlines our commitment to preventing, detecting, and responding to child sexual abuse and exploitation (CSAE) within our digital application. As a UK-based business, we adhere to UK legislation and regulatory frameworks while implementing industry best practices to ensure the safety of children using our platform.

Regulatory Compliance

Our standards align with the following UK legislation and regulatory frameworks:

• Online Safety Act 2023: We implement measures to fulfill our duty of care to protect users from illegal and harmful content.
• Sexual Offences Act 2003: We enforce zero tolerance for any content or behavior that violates this legislation.
• Data Protection Act 2018 and UK GDPR: We balance child safety with privacy considerations.
• Ofcom Guidance: We follow Ofcom's regulatory guidance on online safety and content moderation.
• Age Appropriate Design Code (Children's Code): We implement age-appropriate design principles to protect children's data and privacy.

Our Commitments

1. Prevention

• Restrict certain features and functionalities for underage users
• Design user interfaces that discourage harmful behaviors
• Regularly review and update safety features as technology evolves
• Maintain human moderation oversight for nuanced content evaluation
• Provide easily accessible in-app reporting tools
• Provide tools to block users

2. Response

2.1 Report Handling

• Maintain 24/7 capacity to review critical safety reports
• Establish clear escalation procedures for different types of CSAE concerns
• Set internal service level agreements for response times based on risk level
• Document all actions taken in response to reports

2.2 Referrals and Reporting to Authorities

• Report CSAM to the Internet Watch Foundation (IWF) and National Crime Agency (NCA)
• Submit Suspicious Activity Reports (SARs) when appropriate
• Cooperate fully with law enforcement investigations
• Preserve relevant data in accordance with legal requirements

2.3 Victim Support

• Provide information about support services for affected users
• Implement measures to prevent re-victimization
• Offer account remediation options for compromised accounts
• Maintain relationships with specialist support organizations

For Users

• Report Concerns: https://fisho.app/support and in app
• Email: info@fisho.app
• Emergency: If a child is in immediate danger, contact the police on 999

External Resources

• CEOP (Child Exploitation and Online Protection Command): www.ceop.police.uk
• Internet Watch Foundation: www.iwf.org.uk
• NSPCC: www.nspcc.org.uk
• Childline: www.childline.org.uk (0800 1111)

Conclusion

These standards represent our unwavering commitment to creating a safe digital environment. We recognize that protecting children from sexual abuse and exploitation requires vigilance, adaptation, and collaboration. We welcome feedback from users, safety experts, and regulatory bodies as we continuously work to strengthen our approach.